Help & FAQ
Find answers about gift delivery, phone-number sign-in, recipient setup, SMS consent, and ringtone licensing.
JingleGift supports international phone numbers. Automatic SMS delivery is currently enabled for United States, Canada, and United Kingdom when the recipient already has a verified account with SMS opt-in; otherwise, the sender gets a ready-to-send gift link.
Accounts use mobile numbers. A recipient must verify the same number the sender entered before gift details, downloads, and setup steps are shown.
Gifted tones can be downloaded after verification. Android and iPhone setup steps vary by device, so JingleGift guides the recipient through the safest available path.
Senders can see whether a gift is purchased, accepted, or installed. Installed confirmation closes the loop so the sender knows the ringtone is ready for their calls.
Every ringtone sold on JingleGift must be original, licensed, royalty-free for commercial use, or covered by a creator agreement.
For recipient-number corrections, duplicate charges, failed downloads, rights questions, or account access, contact support with the phone number used for the gift.
Frequently asked questions
JingleGift lets you send a small, personal audio gift to someone else. The gift is a premium ringtone they can accept, download, and set up for calls from you.
Yes. Buyers sign in or create an account with a verified mobile number before checkout so gifts, receipts, delivery status, and support requests can be connected to the right sender.
JingleGift is designed for gifting. Checkout is focused on sending a tone to another mobile number rather than buying tones for your own account.
JingleGift supports international phone numbers. If the recipient already has a verified, opted-in JingleGift account and automatic SMS delivery is enabled for their country, currently United States, Canada, and United Kingdom, JingleGift can text the gift automatically. Otherwise, you receive a ready-to-send gift link you can share from your own messaging app.
SMS rules generally require clear consent before a service texts someone, and automated delivery rules vary by country. When JingleGift does not already have consent for the recipient phone number, or when automatic SMS delivery is not yet supported for that country, sender-shared delivery keeps the gift moving.
Yes. You can enter international phone numbers in JingleGift. Automatic SMS delivery is currently enabled for United States, Canada, and United Kingdom; for other countries, the gift can still be delivered with the private gift link you send personally.
Recipient-number changes are handled through support so we can protect the gift, prevent accidental delivery, and preserve the purchase record.
A JingleGift is sent to a specific mobile number. Verifying that number helps make sure only the intended recipient can see the gift details and download files.
If your phone number is already verified and opted in, gifts sent to that number can be added to your account automatically and shown in My gifts.
Yes. Once you verify the same phone number, gifts sent to that number remain available in your JingleGift account even if the ringtone is later removed from the public store.
Purchased means checkout succeeded and the gift is associated with the recipient phone number. Accepted means the recipient verified that phone number and opened the gift in their account. Installed means the recipient confirmed the ringtone setup is complete.
The best part of the gift is knowing it landed. Installed confirmation lets the sender know their calls are ready to ring with the sound they picked.
iPhone ringtone setup depends on the iOS version and Apple’s current ringtone flow. JingleGift provides the download and guided setup steps, and older iOS versions may require extra manual steps.
Android can support a more direct setup flow when the recipient grants the needed settings permission. JingleGift guides the recipient through the safest available setup path for their device.
The intended JingleGift setup is to associate the ringtone with the sender’s contact, so calls from that person play the gifted tone. Recipients may also use their phone settings for other ringtone choices.
JingleGift is adding a custom creation flow for signed-in customers. You describe the occasion, relationship, mood, style, and optional original lyrics, then create one 30-second tone at a time.
Each generated audio clip has a provider cost, so JingleGift includes 5 creation tries per day. Each recent JingleGift purchase unlocks 5 more tries while keeping the feature fair and sustainable.
Prompts and lyrics must be original or used with permission. Do not request specific artists, songs, celebrities, brands, movies, shows, games, franchises, copyrighted lyrics, or soundalike content.
You review and pay securely with Stripe during checkout. The gift is created after payment confirmation.
Unaccepted gifts do not expire by default. The gift remains associated with the recipient phone number and can be accepted later after phone verification.
Yes. Contact support with the sender phone number, recipient phone number, and any checkout details you have. Number corrections, duplicate charges, and unusual delivery issues are handled by support.
JingleGift uses mobile numbers for account sign-in, gift matching, security verification, delivery notices, and setup updates.
Yes. You can reply STOP where replies are supported, use an unsubscribe link in a JingleGift text, manage texts at JingleGift.com/sms, or contact support@jinglegift.com. Message and data rates may apply.
Sign in at JingleGift.com/sms to turn texts back on. If you opted out by replying STOP to a reply-capable number, you may also need to text START or UNSTOP to that number to clear the carrier and Twilio opt-out block.
JingleGift only sends automatic gift texts to recipients who already have a verified, opted-in account in a supported SMS delivery country. Otherwise, the sender gets a gift link to share personally.
Ringtones sold on JingleGift must be original, properly licensed, royalty-free with commercial rights, or supported by clear creator agreements.
Artists and rights holders can start with the For artists page or contact support with sample audio, contact information, and a short rights summary.
Self-service uploads are not currently available. JingleGift is starting with reviewed catalog content and artist or rights-holder submissions.
